Articles

Say Hello to New Managed Services Engineer, Brandon Silva

Brandon is based in the Mooresville/Charlotte area and brings with him MSP experience in end-user support, Google administration, and Active Directory & Microsoft 365 maintenance. He’s no stranger to audio and visual systems either, having ...

CloudVoice Team Leadership Changes Announced

We've got some exciting news from our CloudVoice team! First, Brandi Brooks, long-time Encore CloudVoice Engineer, has been promoted to the role of Cloud Services Manager! Brandi’s great wealth of experience in cloud solutions, customer ...

Welcome Riley McIntosh, Our New TN & Western NC Account Executive

Before coming aboard, Riley was a long-time partner of ours at ScanSource where he’s done it all; while most recently he was involved in business development for Cisco, during his 21-year tenure in technology distribution ...

Second Emergency Connectivity Funds (ECF) Filing Window to Open

Earlier this year, the Federal Communications Commission (FCC) made $7.17 billion available to schools and libraries for the Emergency Connectivity Fund (ECF), a program designed to secure tools and services for remote teaching and learning ...

The Post-Pandemic Classroom

“Flexibility.” It is the word that seems to pop up in every conversation that I have with teachers, it’s in every article and blog post I read about this school year; it seems to be ...

The Benefits of Wi-Fi 6, Part 3: What Comes Next?

While you may be well-read on past generations of Wi-Fi, the revelations and advancements that come along with 802.11ax, and the benefits of upgrading your network to Wi-Fi 6-enabled solutions, you might be wondering what ...

Employee Highlight: Project Coordinator Nichole Liles

Next month marks 12 years of being part of the Encore family for Nichole Liles, one of our hard-working Project Coordinators. Creating relationships with our valued clients is her favorite part of the job; she ...

Employee Highlight: Purchasing Manager Pam Dodd

Pam Dodd, Encore’s Purchasing Manager, has been with our company since its inception in 2013 and before that she worked with our predecessor, CSI Technologies. She keeps our operations up and running by maintaining positive ...

The Benefits of Wi-Fi 6, Part 2: Speed & Security

By now, you may know a little about Wi-Fi 6 and how it differs from previous generations. You may also know the overall benefits that come with the move to Wi-Fi 6—but how do these ...

Meet Our New Partner Liason & Marketing Coordinator, Cassie Owens

Cassie comes to Encore with a background in advertising and marketing, having most recently lead a team in promoting a local all-women’s fitness studio. She believes technology is the gateway to the future, which led her to ...