Client
Testimonials

"I have worked with many companies in my 20 years as a technology director. The task I put in front of Encore was daunting to say the least, given my timeline. From the initial phone meeting, through installation, the team has been nothing short of incredible. Their commitment and attention to our project sometimes made it seem as if we were their only customer, which I assure you we are not. Since installation, the level of service has not diminished, and that is why I would recommend them, without hesitation, as they have proved to be one of the best companies that I have worked with in those 20 years that I referenced earlier!"

"I want to thank you guys for a near-flawless execution at these 4 schools. The guys did awesome work and finished in record time, all the teachers and admins that I’ve spoken with have been delighted. Thanks for an awesome job and for making my life easier!"

"Extremely knowledgeable, very attentive and easy to work with. They were always quick to go above and beyond to resolve any issue we had, making changes we requested. I always had several points of contact. They were very timely and offered great customer support. I still get regular follow-ups and they are in contact to be sure we are still pleased with the product and services they provided. I would highly recommend them. I would not hesitate to hire them again. For the reasons are listed above, great customer service, ethical work practices, job done with professionalism also being sure they anticipated our current and future needs during our planning stages."

"We partner with Encore to leverage the depth and breadth of their diverse expertise with technology hardware, software, infrastructure, and services in a way that is far more economical than employing all of the necessary expertise within our organization."

"We partner with Encore because of the customer service we receive, plain and simple. From the outstanding relationships we have with our sales representative to the interactions, we have with the onsite engineers and call center folks, our experience with Encore is one where we feel valued as a client. I would fully recommend engaging Encore with your technology needs for the reasons mentioned above."

"Encore Technology Group built Thomasville City Schools' new wireless network during the first year of the E-rate Modernization Program. They wired all the schools, installed and configured all-new Cisco APs and upgraded the controller and licenses. On the conversion day, the network was down less than five minutes and no one even knew it had happened. That was four years ago and everything is still operating at optimum speed. We have been really pleased with the success of our new network."

"I have been working with Encore since I arrived at SMC 5 years ago. The vendors that I was familiar with in my previous job could not compete with Encore’s competitive pricing and top-notch customer service. They have helped SMC transition to more streamlined hardware, increased uptime and overall better customer satisfaction with our networking environment. We appreciate the dedication that Encore has shown our institution and will continue to partner with them for years to come!"