I have been working with Encore since I arrived at SMC 5 years ago. The vendors that I was familiar with in my previous job could not compete with Encore’s competitive pricing and top-notch customer service. They have helped SMC transition to more streamlined hardware, increased uptime and overall better customer satisfaction with our networking environment. We appreciate the dedication that Encore has shown our institution and will continue to partner with them for years to come!
Vice President for Operations
Spartanburg Methodist College
Encore Technology Group built Thomasville City Schools new wireless network during the first year of the E-rate Modernization Program. They wired all the schools, installed and configured all new Cisco APs and upgraded the controller and licenses. On the conversion day, the network was down less than five minutes and no one even knew it had happened. That was four years ago and everything is still operating at optimum speed. We have been real pleased with the success of our new network.
Director of Technology
Thomasville City Schools.
“We partner with Encore because of the customer service we receive, plain and simple. From the outstanding relationships we have with our sales representative to the interactions we have with the onsite engineers and call center folks, our experience with Encore is one where we feel valued as a client. I would fully recommend engaging Encore with your technology needs for the reasons mentioned above.”
Director of IT
Greenwood 50 School District
“We partner with Encore to leverage the depth and breadth of their diverse expertise with technology hardware, software, infrastructure, and services in a way that is far more economical than employing all of the necessary expertise within our organization.”
David A. Taylor
CEO and President
The University Center of Greenville
Extremely knowledgeable and very attentive and easy to work with. They were always quick to go above and beyond to resolve any issue we had, making changes we requested. I always had several points of contact. They were very timely and offered great customer support. I still get regular follow ups and they are in contact to be sure we are still pleased with the product and services they provided. I would highly recommend them.
I would not hesitate to hire them again. For the reasons are listed above, great customer service, ethical work practices, job done with professionalism also being sure they anticipated our current and future needs during our planning stages.
Executive Director of Technology
Wilson County Schools